RABI partners and our local D.C. team were pleased to attend the Destination D.C. marketing outlook 2015 event. Destination D.C. hosted more than 500 tourism, trade, and local business members for a look at how the tourism and convention business is set to grow in D. C. over the next few years. 

We met Destination D.C.'s President and CEO, Elliott Ferguson, who stopped by our table at the event. Great speakers and sessions made the event fun and informative. Some of the fascinating facts that we learned include:

• International visitors spent nearly $1.9 Billion in 2014
• 48.1% of Americans used social media to plan their travel in the last 12 months
• 2014 international visitation grew 16% over 2013
• In 2020, millennial's will be 50% of the world's workforce

The takeaway from the event? Huge growth in international tourism, especially millennials, represents a major opportunity for savvy companies. Successful businesses should provide support at their events for participants for whom English is not their first language, and they should also localize their marketing materials and social media posts to reach potential visitors in their languages via the marketing media that their audience consumes most. 

We can help you provide the best experience and outreach to your market. RABI offers a premier events solution to help plan and organize global events and international conferences and ensure seamless communication through advanced services and technologies. Services we offer include:

Visit redblueint.com/events.html for more information about our events solution and to download our case study, Simultaneous Interpretation: a Commercial Property Company.  

Boston’s busiest tourist season is about to hit full swing. This year the hub is expecting tourists and convention attendees from all over the world, with the tourism board predicting we’ll top last year’s visits of more than 1.4 million people(1). More than 100,00 of those visitors hailed from Germany and another 100,000+ from China. With new non-stop flights from Shanghai, businesses can almost certainly expect an increase in Chinese visitors this summer—good news since the average Chinese tourist spends $5,400 per visit to the U.S., the highest spending average in the world(2).

Take advantage of the summer season and set yourself apart by marketing to tourists in their own languages. Place translated brochures in area hotels, use advertisements in local native language newspapers to reach tourists who are visiting their relatives, and put signage in major tourism languages in your retail locations. Based on last year’s tourist demographics, you may want to concentrate on German, Mandarin, French, Japanese, Italian, and Portuguese.

When planning your marketing strategy, don’t neglect social media. Tweet, post to Instagram, Facebook, and other social media channels in the major tourism and international business visitor languages. It’s a great way to offer discounts, create buzz, and raise your profile. You can be sure they will be checking those sites while they’re in town.

If your budget extends to it, it’s not too late to advertise your businesses in overseas markets, including Chinese social apps WeChat and Weibo, so that visitors already have your destination in mind when they arrive. 

Localization companies like Red & Blue can help you craft and execute a marketing strategy to successfully target foreign visitors in their languages. We provide expert advice, on-site interpreters, high-quality translation, and localized promotional videos in all in-demand languages. Contact us to talk about how you can attract this summer’s influx of international tourists to your business.

1. Mass Office of Travel and Tourism, 2014 Report
2. http://www.ibtimes.com/golden-week-tourism-chinese-tourists-spend-lavishly-top-restaurants-1696824

Back by popular demand, the Before Babel Brigade, a Korean non-profit group, has established a phone number people can call if they need help talking to their waiters, taxi drivers, or hotel staff while attending the World Cup.  Volunteers who speak English, Spanish, French, German, Italian, Russian and Korean are standing by, ready to help lost World Cup fans. The only charge is the cost of the phone call. Samsung has volunteered to pick up the tab for marketing and promotion.  Find out more about the service here.