When designing your online shopping experience, consider what platform your intended audience will use for purchases. In the U.S. and Europe, most consumers still use the desktop, with only 30% of U.S. e-commerce sales coming from mobile devices. However, within the U.S. there are large demographic differences. Surveys show that hispanics in the U.S. tend to shop far more on their mobile devices then other demographic groups, so if your products or services target that market, you should spend extra effort testing the user experience on a small phone with relatively slow speeds.
Keep in mind when planning for 2016 that mobile growth rates vary tremendously from country to country, and just like in the U.S. there will be pockets of consumers who have different shopping habits. So, when you localize the shopping experience for each market, do your homework and optimize for the type of buyer, the download speed, and the likely device. And don't forget to check our blog from November 3rd for advice on big shopping holidays around the world.
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